Return Policy

Somebodée is a boutique, brand offering handmade women’s apparel which can not be found on the high street. With majority of our pieces being hand made to order company we regrettably are unable to offer refunds on any item.
We recognise that our items are to a standard international sizing and not made to measure however we are still hand making each item, specifically for your order. Meaning that as soon as an order is placed costs are incurred to us immediately and we can not offer a refund.

EXCHANGES
In the event that you buy an item which doesn’t fit, we will be more then happy to exchange any unworn item(s) for another size as long as it's the same price (or more) and same colourway as the original garment you have already purchased. All exchangeable items must be returned within 5 days of receipt.

We can only offer a first time exchange otherwise we will be incurring additional costs. Please note we do not cover any costs for exchanges. Please feel free to use a signed delivery company of your choice with tracking. We are not liable for any returned items if they are to go missing/don't return to us. We will start production of your new item 5 working days after receiving the item from you. 

Please also note - by placing an order on our site for international delivery, you acknowledge and agree to the following terms regarding customs charges:

1. Customs Charges: International orders may be subject to import dueties, taxes and other charges imposed by your country's customs authority. These charges are not included in the item price or shipping cost and are responsibility of the customer. 

2. Payment of Customs Charges: It is responsibility of the customer to pay any applicable customs charges upon the items arrival in the destination country. We have no control over these charges and cannot predict their amount.

3. Refusal to Pay Customs Charges: If you refuse to pay the customs charges and the item is returned to us, you will not be eligible for a refund. This includes the cost of the item, shipping charges and any additional fees incurred during the return process.

By proceeding with your purchase, you agree to these terms and accept full responsibility for any charges that may apply to your order.

Our customers always come first and we would like all our customers to feel at ease when buying with us so please if you have any questions we haven’t already covered please do not hesitate to email us we are more than happy to help.
Please email hellobodee@gmail.com or use our contact form, with your order number to make an exchange.